Player Safety · Philippines
Play Smart. Stay in Control.
At 3djili, gaming is meant to be fun — full stop. We give every Filipino player the tools, information, and support they need to keep it that way. If it ever stops feeling like entertainment, we are here to help you take back control.
Gaming Should Always Feel Like a Choice
3djili is committed to providing a safe, fair, and enjoyable entertainment experience for every Filipino player on our platform. We believe that responsible gaming is not just a legal obligation — it is a core part of who we are as a brand. Every feature we build, every policy we enforce, and every tool we offer is designed with your wellbeing in mind. We follow the guidelines set by Philippine gaming regulators and go beyond the minimum requirements wherever we can. Our platform is strictly for adults aged 21 and above, and we enforce this through identity verification at registration.
Problem gambling is a real concern that can affect anyone, regardless of income, background, or experience level. The line between entertainment and compulsion can be subtle, and we take it seriously. That is why 3djili provides a full suite of player protection tools that you can activate at any time, directly from your account settings. You do not need to explain yourself or wait for approval — these tools are yours to use whenever you feel you need them. If you are ever unsure whether your gaming habits are healthy, the information on this page is a good place to start.
Tools That Put You in the Driver's Seat
Every one of these features is available to all registered players on 3djili — free, instant, and no questions asked.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 3djili account. Once the limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you a real cooling-off buffer. Lowering your limit, however, takes effect right away. This tool is one of the most effective ways to keep your spending predictable and within your personal budget.
Session Time Limits
Decide in advance how long you want to play in a single session. When your chosen time is up, you will receive a clear notification and the option to log out. This feature helps prevent the kind of extended play that can happen when you lose track of time. Setting a session limit before you start playing is a simple habit that makes a big difference over time.
Reality Check Reminders
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. These gentle nudges are designed to keep you aware and grounded without interrupting your experience unnecessarily. You choose the frequency — every 30 minutes, every hour, or whatever interval works best for you.
Cooling-Off Period
If you feel you need a short break from gaming, you can activate a cooling-off period of 1, 7, 14, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. This is not a permanent closure — it is a structured pause that gives you space to reset. The cooling-off period cannot be cancelled once it has started.
Self-Exclusion
For players who feel they need a longer or permanent break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, your account is locked and you will not receive any marketing communications from us. We take this request seriously and process it without delay. If you choose permanent self-exclusion, your account will not be reopened under any circumstances.
Loss Limits
Set a maximum amount you are comfortable losing over a defined period — daily, weekly, or monthly. Once your loss limit is reached, you will be unable to place further bets until the period resets. This tool works alongside deposit limits to give you a comprehensive picture of your spending and helps ensure that gaming stays within what you can genuinely afford to lose.
Know the Warning Signs
Problem gambling does not always look the way people expect. It rarely starts with dramatic losses — more often it begins with small changes in behaviour that are easy to dismiss or rationalise. Being honest with yourself about the following signs is an important first step. If several of these apply to you, we strongly encourage you to use one of the tools above or reach out to a support organisation.
- Spending more money or time on gaming than you originally planned
- Chasing losses by placing bigger bets to try to win back what you lost
- Feeling restless, irritable, or anxious when you are not able to play
- Hiding your gaming activity from family members or close friends
- Borrowing money or selling belongings to fund your gaming
- Neglecting work, school, or personal responsibilities because of gaming
- Using gaming as a way to escape stress, anxiety, or personal problems
If you recognise any of these patterns in yourself or someone you care about, please do not wait. Reach out to our support team via the email address in the footer, visit our FAQ for quick guidance, or contact a professional helpline. You are not alone, and help is available right now.
Need Help Right Now?
Our support team is available to help you activate any of the tools on this page. You can also check our FAQ for step-by-step guidance, or head to your account to set limits immediately. Remember — asking for help is a sign of strength, not weakness.